Business Services

Business Systems Planning / Needs Analysis

Paradigm has experienced consultants who can help you determine your specific business needs by taking a look at where you are today and where you want to be tomorrow. Well-defined and understood requirements are the key to any successful information technology project. Paradigm’s business and systems analysts are specialists in understanding your business objectives and defining the requirements that must be satisfied in order to meet those objectives.

Implementation & Training of Enterprise Resource Planning (ERP) Software

PTC is a Value Added Reseller (VAR) for leading software packages such as Microsoft Dynamics GP and Microsoft CRM.

Support

We realize that your financial and operations solutions are the heart of your business. If you have technical issues that impact your ability to run your business and service your customers, you need help immediately. PTC offers technical support to your IT and end-user teams. We understand the unique service needs of your business, and our support professionals can handle most technical support requests immediately.

Custom Development

The PTC development team is certified and has extensive experience with a range of  Microsoft products and platforms as well as extensive knowledge of industry standard reporting tools. Our development projects range from custom reports to enhancements to the out-of-the box functionality of Microsoft Dynamics GP to the development of standalone applications. Our development methodology ensures a fully documented solution that meets the business needs of the end user.