Business Services

Business Systems Planning
Paradigm has experienced Systems Analysts who can help you determine your specific business needs by taking a look at where you are today and where you want to be tomorrow. Well-defined and understood requirements are the key to any successful information technology projects. Paradigm's business and systems analysts are specialists in defining your business objectives and the requirements that must be met to satisfy those objectives.

Implementation of Enterprise Resource Planning (ERP) Software
PTC is a Value Added Reseller (VAR) for leading software packages such as Microsoft Dynamics GP, Sage Accpac ERP, Sage BusinessWorks and Sage FAS.

Mergers and Acquisitions Integration Services
Paradigm offers a Team to assist your company through a merger or acquisition. This can often be a complicated and stressful time for all involved. Paradigm's Team can assist from the due diligence phase through the final integration of all technologies and business processes.

Network Design, Installation, Upgrade and Support
At Paradigm, we take great pride in our network design. We carefully examine your computing needs, and map out the most efficient, reliable network system available. We always build networks to allow for technology changes and upgrades to avoid backpedaling.

Upgrading your network system must include both technical and business evaluations. We can help you pick and choose the appropriate upgrades that are reliable, and will improve your most important business operations.

Our Certified Systems Engineers can support your company's entire network or can act as a back up for your in-house technical staff. We provide both long and short-term support contracts.

Project Management Services
A Project Manager is a critical role to fulfill on a project. Paradigm assigns this role to individuals with a proven track record of successful implementations. Our Project Manager will assist in determining the scope of the project; help set realistic goals, manage costs and resources. Our goal is to bring the project in on time and budget.

Customer Relationship Management (CRM)
Customer Relationship Management (CRM) can help your organization transform the way it markets, sells and services your customer base. CRM technology is a tool that requires enterprise leadership, strategy, requirements planning, and end user buy in. However, it starts with an enterprise realization that the customer holds the power, and the enterprise must build strong customer relationships by selling the way its customers want to buy. CRM targets these needs by providing customers and prospects with accurate, consistent, timely, and knowledgeable communications. Properly deployed the CRM will increase sales and profitability and guarantee survival.

Training Service and Facilities
PTC offers training programs on-site, as well as off-site in our office. We offer a state-of-the-art training facility located in central New Jersey, which includes all the latest software applications. Our facility can be used for individual or group training. We also offer the use of mobile training equipment that can be setup at your site for your training needs.